Service Transformation
Service Transformation
Design and deliver end to end Target Operating Model which will compliment our client strategies and company culture. By creating a robust set of design principles which will provide control in setting up the operating model. Our consultants have developed operating models for some of the largest organisations in the world, those significant to multiple economies.
Service Offering
A Service is output based or facilitates a customer outcome, underpinned by a Service Level Agreement (SLA). It should have clear delivery accountability and governance, led by a consistent charging mechanism. Whilst taking a global view for Transformation, we create transparency and accountability at a Service level, removing duplication and latency.